Environmental Services Technician

JOB RESPONSIBILITIES:

Performs a variety of building and grounds cleaning activities for the Miami Metropolitan Housing Authority and Miami County Community Action Council. This role requires a combination of skills and a commitment to maintaining high standards of service and safety in the managed housing communities; also in the main office facilities.

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QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Must have high school diploma or GED, training or practical experience, plus two(2) or more years’ experience in environmental services. Ability to direct their own work with minimal oversight to complete work for the organization. Must have Ohio driver’s license and valid insurance coverage to drive a government motor vehicle.

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LICENSUREOR CERTIFICATION REQUIREMENTS:

Lead Abatement Worker course must be completed and certification earned within 6 months of employment if not already in receipt by incumbent. Must be maintained annually by staff member who is holder of this position. Agency will cover the cost of this and other training, with approval of supervisor.

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ESSENTIAL FUNCTIONS OF THE POSITION:

1.      Responsible for keeping buildings clean, sanitary and in good condition. Do routine cleaning, waste disposal, and basic facility checks to ensure a safe environment for employees, visitors, clients and residents. Cleaning residential units in preparation for new occupants.

2.      Floor care: Sweep, vacuum, and/or mop floors including tile, wood or linoleum entryways and hallways. Strip, wax, and polish hard floors or shampoo carpets as needed.

3.      Sanitation: Clean and disinfect restrooms, breakrooms and high touch surfaces by cleaning toilets, sinks, counters and mirrors;  Restock essential supplies like hand soap, toilet paper, and paper towels.

4.      Waste Management: Empty trash and recycling bins, lining them with fresh bags and disposing of waste in designated areas. Haul collected waste to external dumpsters or compactors.

5.      General Cleaning: Dust furniture, polish woodwork, clean windows, and wash walls or glass surfaces. Mixing and tracking chemicals strictly following safety data sheet protocols.

6.      Basic Maintenance: Perform minor repairs, such as replacing lightbulbs, unclogging toilets, or tightening loose fixtures. Report major maintenance issues to management. Work with maintenance team to do minor repairs.

7.      Security: Ensure doors and windows are locked, secure the facility at the end of the shift, and activate alarm systems.

8.      Supply Inventory: Monitor cleaning supply stock and notify supervisors when it is time to reorder. Pick up materials, supplies, and equipment needed to complete projects and maintain the main office facility with needed supplies for facility maintenance such as cleaning supplies, restroom supplies and supplies needed to maintain the office. Deliver such supplies to appropriate office, storage or department. Ensure compliance with safety and security regulations/procedures.

9.      Groundskeeping: Depending on the site, tasks may include sweeping exterior walkways, mowing lawns, or removing litter. Clearing outdoor pathways by removing loose debris or shoveling snow and applying salt.

10.      Inspect housing units to determine cleaning needs, especially for units turn overs. Ensure public/managed housing is maintained in accordance with standard of decent, safe, sanitary and in good repair.

11.      Demonstrate regular and predictable attendance and documents and submit records of work performed, mileage, time spent, materials utilized, etc.  

12.      Meet all job safety requirements and all applicable OSHA safety standards that pertain to essential functions.

13.  Follow risk management plans and standard operating procedures with the Department Manager. Ensure all incidents involving safety, possible insurance claims or any agency risk are documented and shared with the Managed Housing Department Director and Executive Director within 24 hours (if not sooner) on incident reporting form. Report major hazards or extensive structural damage directly to upper management.

14.   Ensure compliance with all HUD regulatory standards, and other federal, state and local standards. Receive and participate in trainings to increase/maintain knowledge of these.

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MINIMUM ACCEPTABLE CHARACTERISITCS: (*indicates developed after employment)

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Knowledge of agency policies and procedures;* OSHA and common sense safety practices and procedures; Familiarity with cleaning chemicals, Material Safety Data Sheets (MSDS), and Occupational Safety and Health Administration (OSHA) guidelines.

‍Attention to Detail: A keen eye for identifying unclean areas or safety hazards.

Skill in:  Physical Stamina: The ability to lift heavy objects (typically up to 50 lbs),stand, walk, and bend for long periods of time.

Ability to:  recognize unusual or threatening conditions and take appropriate action; exercise independent judgment and discretion; determine material and equipment needs; prepare accurate documentation; communicate effectively; develop and maintain effective working relationships; ensure a safe working environment.

Time Management: The ability to work independently, prioritize tasks, and complete assignments with minimal supervision.

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EQUIPMENT OPERATED: The following are examples only and are not intended to be all inclusive:

Motor vehicles, tablets, phones, and some office equipment; common cleaning implements, such as vacuums, mops, brooms, trash pickers and commercial floor buffers, scrubbers and carpet extractors.  

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OTHER DUTIES AND RESPONSIBILITIES:

For successful company culture integration, all employees must demonstrate the following competencies.

Communication -Speaks clearly and persuasively in positive or negative situations; Writes clearly and informatively.

Customer Service -Displays courtesy and sensitivity; Manages difficult or emotional customer situations; Meets commitments; Responds promptly to customer needs; Addresses concerns and maintains positive community engagement. Follow Fair Housing Guidance to ensure agency compliance with all federal regulations.

Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work; Present ideas to supervisor or agency leadership when appropriate.

Judgment -Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation - Sets and achieves goals with supervisor; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.

Planning/Organization- Prioritizes and plans work activities; Uses time efficiently; Request appropriate decision-making assistance when decision-making is beyond my authority.

Professionalism -Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Problem Solving -Identifies and resolves problems in a timely manner; Uses reason even when dealing with emotional topics.

Teamwork - Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; participates in larger organizational events; puts success of team above own interests.

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LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

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MATHEMATICALSKILLS

Ability to calculate figures and amounts.

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REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

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EQUIPMENT OPERATED

The following are examples only and are not intended to be all inclusive. To perform this job successfully, an individual should have considerable knowledge of tools of the trade, such as cleaning equipment/fluids and commercial floor buffers, scrubbers, and carpet extractors. In addition, computers, office software, such as Microsoft Office suite; copier, scanner and other standard business office equipment.

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PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb steps/ladders, exert 20 to 50 pounds of force occasionally and/or 10 to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Must travel to and gain access to work sites.

Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

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INHERENTLY HAZARDOUS OR PHYSICALLY DEMANDING WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate; however, employee may be exposed to loud equipment/heavy machinery on work sites. Employee will maintain for themself and their staff appropriate personal protection equipment when the situation demands it by utilizing agency resources.  The employee is exposed to chemicals commonly found in an office environment (e.g., toner, correction fluid, etc.) and in a maintenance shop as well as environmental toxins commonly found in housing. When known to the agency, the agency will provide personal protective equipment, measurement tools and any additional resources to assist employees in reducing exposure to environmental exposures.  Exposure to chemicals, including pesticides and herbicides, fumes, dirt and dust is expected. Exposure to adverse weather and unsanitary conditions is expected. Incumbent should further expect to find at times some irate or emotionally distraught individuals who are residents and must be engaged with to complete the job.

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Note: In accordance with the U.S. department of Labor physical demands strength ratings, this is considered medium duty work.

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