Human Services Directory
Schedule an Appointment
Miami County residents seeking winter crisis, HEAP, or PIPP assistance can call the scheduling system at 937-200-8969 to get an appointment, schedule an appointment online, or, starting November 1, 2025, walk-ins for emergency situations will be available. Office hours are 8:00 am to 4:30 pm, and depending on availability, up to 5 walk-in appointments will be available each morning: first-come, first-served. Applicants who are only applying for HEAP or PIPP may continue to drop off applications at the office drop boxes (front and rear accessible location) in lieu of seeing someone in person.
What should I bring to my appointment?
At your appointment, make sure you have the following.
- 30 days of income (12 months for self-employed and seasonal)
- Utility bills (heating and/or electric)
Public Housing Locations
All public housing units are designated non-smoking.
Morris House
These are 0-1 bedroom units for those ages 50+
Washington Commons
These are 1-4 bedroom family units.
Floral View
These are 1-4 bedroom family units.
Utility Assistance Customer Satisfaction
Our assistance programs are for Miami County residents only.
Your feedback allows us to determine what programs are needed. This does no guarantee funding will be available. We will post assistance programs when they become available. Please check our home page frequently.
Income Guidelines
Human Services Directory
Browse and download our current, full directory of assistance in Miami County.
